If you forget your password...
for business contract and suppliers
How to reset your password
You can reset your password by the following methods. Please select and implement the method that suits you.[Method 1]
Self-Service Password Reset（SSPR） Recommended
With SSPR, you can immediately reset your password from the web without support if you forget your password.
Let's get ready
What to prepare
- Smartphone, your own PC or company PC
- Telephone number (personal number or company phone number)
- Personal email address other than the company
- Secret questions and answers
- 5 minutes
- Sign in to M365 and then access the following URL.
https://account.activedirectory.windowsazure.com/passwordreset/register.aspx - Follow the instructions to authenticate your password and set up your registration.
- Save the following URL to your smartphone or PC in case you use SSPR.
https://passwordreset.microsoftonline.com/
Let's use it
Reset your password
*Please operate with your smartphone or PC. If you forget your password, you may not be able to use your company PC.
*Please operate with your smartphone or PC. If you forget your password, you may not be able to use your company PC.
- Access the following URL.
https://passwordreset.microsoftonline.com/ - Follow the instructions on this site to reset and set a new password.
[Method 2]
Reset your password with your own procedures
Please request a password reset according to the password reset procedure in your company.
[Method 3]
Reset your Microsoft account password
Follow the Microsoft procedure to reset your password.
Reset the forgotten Microsoft account password (external site)